Privacy & SMS Pickup Notification Policy
Effective Date: November 2026 • Drew's Vacuum & Sewing Center (818 E. Palmdale Blvd, Palmdale, CA 93550)
1. Repair Bench Information
When you generate an Express Drop-Off Pass, drop a vacuum cleaner or sewing machine at our Palmdale counter, or call our 24/7 AI service counter at (661) 952-4420, we collect only your name, phone number, machine brand/model, and repair symptom needed to service your equipment.
2. SMS & Voice Updates
Phone numbers are used strictly for diagnostic callbacks, parts-order approvals, machine Ready-for-Pickup alerts, and an optional post-service Google review link. We never sell or rent customer lists to third-party marketers. Reply STOP to any text to opt out immediately.
3. Local Browser Storage
Our interactive Express Drop-Off Pass and Check Repair Status lookup use standard browser storage (`localStorage`) so you can immediately verify your ticket status without creating an account.
4. Contact Us
Questions? Call (661) 273-0765 or email vacman@drewsvac-sew.com.